Who this is for: administrators responsible for the organization's Boathouse Connect subscription.
Permission required: Manage Organization Settings.
Your organization pays a monthly subscription for Boathouse Connect. The plan decides which features your members can use. Billing belongs to the organization, not to a person, and anyone with Manage Organization Settings can view and manage it while signed in with their own account.
This page covers your platform subscription. Collecting dues and fees from members is a separate feature, described in Setting up club finances.
Plans
| Plan | Price |
|---|---|
| Small Teams | $7/month |
| Standard | $15/month |
| Professional | $20/month |
Compare features on the pricing page. The Small Teams plan is only available to organizations with 15 or fewer members.
Your free trial
Every new organization starts on a 30-day trial of the Professional plan. You do not need a card to start. Your first renewal date is 30 days after the organization was created.
- Go to Org Settings → Subscription.
- Check Next Renewal to see when the trial ends.
- Before that date, add a payment method and switch to the plan you intend to keep.
Tip: Try the features you are interested in during the trial, then switch to the plan that fits. If you need more time to evaluate, email [email protected].
Check your subscription
Go to Org Settings → Subscription. Subscription and Billing for your organization shows:
| Field | What it shows |
|---|---|
| Current Plan | Your plan, with a Switch Plan button. |
| Price | The monthly price, with a View Pricing link. |
| Next Renewal | The date of your next charge. |
Your organization is billed every 30 days from that date, using the card on file.
Switch plans
- Go to Org Settings → Subscription.
- Click Switch Plan.
- In Change Subscription Plan, choose an option under Select New Plan.
- Click Change Plan.
The change takes effect immediately: features are added or removed right away for everyone in the organization. Your Next Renewal date does not change, and you are not charged or credited for the switch. The next renewal is billed at the new plan's price.
Warning: Downgrading removes features that belong to the higher plan. Small Teams only appears in the list if your organization has 15 or fewer members.
Manage payment methods
Add a card
- Go to Org Settings → Subscription.
- Under Add payment method, enter the card in Credit or debit card.
- Click Add Card.
Saved cards are listed with their last four digits and expiry date. Accepted cards include Visa, Mastercard, American Express, Discover, Diners Club and JCB.
Remove a card
Click the X on a saved card. You can only remove a card when more than one is on file, so add the replacement card first.
If a renewal charge fails, everyone with Manage Organization Settings receives an email, and the renewal date does not move forward until a payment succeeds. Update the card on file to fix it.
View past payments
Past Subscription Payments for your organization, at the bottom of Org Settings → Subscription, lists every charge with its Date and Amount. Click View Receipt to open the receipt.
FAQ
Can we pay by check or for several months at once? Email [email protected] to arrange it. There is no discount for paying by check or in advance.
How do we cancel? There are no contracts, so your organization can leave at any time. There is no cancel button in the app; email [email protected] with your organization's name.
Who receives billing emails? Everyone in a group with Manage Organization Settings. See Roles & permissions.
Do you offer a discount for 501(c)(3) nonprofits? No. Nearly all organizations on Boathouse Connect are nonprofits, and the prices above apply to everyone.
Need more help? Email [email protected].